Shipping policy

Shipping Policy

At Pristine Forest Honey, we are dedicated to providing fast, reliable and affordable delivery to ensure your order arrives fresh and on time. Please review the details of our shipping process below.

Free Express Shipping Offer

Special Offer:

Enjoy free express delivery on all orders within Australia until 30 November 2026 - order now and have your favorite Pristine Forest Honey delivered to your door at no extra cost!

Eligibility:

Free express shipping is available on all Australian orders valued at $100 or more (excluding taxes and discounts).

Shipping Options & Costs

  • Express Delivery
    • Cost: $14.99 for orders under $100
    • Delivery Time: 1–3 business days (after processing)
  • Standard Delivery
    • Cost: $12.99 for orders under $100
    • Delivery Time: 1–6 business days (after processing)

Delivery times may vary depending on your location, postal service performance, weather conditions or public holidays.

Order Processing

  • Processing Time: 1–2 business days
  • Details: All orders undergo verification, quality inspection and secure packaging before dispatch from our Sydney warehouse.

Once processed, you will receive a confirmation email with tracking details.

Shipping Time

  • Standard Delivery: 1–6 business days
  • Express Delivery: 1–3 business days

Please allow additional time during peak periods or unforeseen postal delays.

Terms & Conditions for Free Delivery

  • Eligibility: Applies to single transactions totalling $100 or more within Australia.
  • Standard Size Limit: Offer valid for standard-size parcels only. Oversized or heavy items may incur additional charges.
  • Geographic Scope: Free delivery applies within our designated Australian delivery zones. Additional fees may apply for remote areas.
  • Order Modifications: If items are removed or returned and the total order value drops below $100, standard shipping fees will apply.
  • Non-Transferable: Free shipping cannot be transferred, exchanged for cash or combined with other offers unless specified.
  • Right to Amend: Pristine Forest Honey reserves the right to modify, suspend or cancel this offer at any time without prior notice.